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Shipping Policy

Last updated: 26th January, 2026. 

Thank you for shopping with VAKRA. This Shipping Policy outlines how and when your orders are processed and delivered. Please read it carefully before placing an order.

1. Shipping Destinations

We currently ship to customers located in:

  • The United Kingdom

  • Countries within the European Union (EU)

If your location is not supported at checkout, please contact us before placing an order.

2. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.

  • Once your order has been processed, it is handed over to our shipping partners for delivery.

Please note that as we operate on a dropshipping model, products may be shipped directly from our trusted third-party suppliers.

3. Shipping Timeframes

Estimated delivery times are as follows:

  • United Kingdom: 7–15 business days

  • European Union: 7–20 business days

Delivery times are estimates and may vary depending on factors such as customs processing, courier delays, public holidays, or unforeseen circumstances beyond our control.

4. Shipping Costs

  • Shipping costs are clearly displayed at checkout before you complete your purchase.

  • Any applicable shipping fees depend on your location, order size, and supplier.

5. Customs, Duties & Taxes

  • Orders shipped within the UK generally do not incur customs charges.

  • For EU orders, customs duties, VAT, or import taxes (if applicable) are the responsibility of the customer, unless stated otherwise at checkout.

  • VAKRA is not responsible for delays or additional charges caused by customs clearance processes.

6. Order Tracking

  • Where available, a tracking number will be provided once your order has been shipped.

  • Tracking details will be sent to the email address used at checkout.

  • Please allow a few days for tracking information to become active.

7. Incorrect or Incomplete Address

  • Customers are responsible for providing accurate and complete shipping information.

  • VAKRA is not liable for orders delayed, returned, or lost due to incorrect or incomplete addresses provided by the customer.

  • If an order is returned due to address issues, reshipping costs may apply.

8. Lost or Delayed Shipments

  • If your order has not arrived within the estimated delivery timeframe, please contact us at vakraverse@gmail.com.

  • We will work with our suppliers and shipping partners to investigate the issue and provide a suitable resolution where possible.

9. Split Shipments

  • If you order multiple items, they may be shipped separately depending on supplier availability and warehouse locations.

  • You may receive multiple tracking numbers for a single order.

10. Contact Us

If you have any questions about shipping or your order, please contact us:

📧 Email: vakraverse@gmail.com
📞 Phone: +44 7818 988301

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